FREQUENTLY ASKED
QUESTIONS
Answers to the things you’re probably thinking.
Canva templates are pre-designed layouts you can edit in Canva to match your brand. You can change colours, fonts, images and text to suit your business.
After checkout, you’ll receive an email with a direct link to open your templates in Canva. No files to download, you edit online instantly.
Nope! All templates are fully compatible with Canva’s free plan.
Yes, you can edit and use them for multiple clients as part of your own services. However, you cannot resell the raw template file.
Yes, every element can be customised in Canva, from colours and fonts to text and images.
No, these templates are licensed for personal business use only. They may not be resold, redistributed, or shared.
Our packs work for all industries, but we offer niche-specific packs for beauty, service-based businesses, and product-based businesses.
Due to the digital nature of our products, we don’t offer refunds. All sales are final and non-refundable, but if you have any issues, contact us for support.
Absolutely you’ll get a quick tutorial video showing exactly how to edit your templates.
Check your spam folder. Still nothing? Just email us at info@frenzii.co.za and we’ll help you out.
Payment is required upfront. We accept Visa, Mastercard, AMEX, Apple Pay, Google Pay, Instant EFT and more (all processed via Yoco).